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Retained Services
Choose the level of support that best matches your organisation, risk profile and internal resources. From essential compliance guidance to a fully outsourced health and safety function, our retained services provide practical, responsive support without unnecessary paperwork or arbitrary document allowances.
Choose between a discounted 12-month agreement or a flexible rolling monthly arrangement.
Reliable advice and annual assurance
For smaller organisations and lower-risk workplaces that need access to competent advice and reassurance that their essential arrangements are in place.
Offices, start-ups, small workshops and lower-risk organisations.
Within two working days
What's included
Proactive, ongoing health and safety support
For growing or higher-risk organisations that require regular oversight, maintained documentation and practical assistance throughout the year.
Growing businesses, light industrial operations, construction subcontractors and engineering workshops.
By the end of the next working day
Everything in Essential Compliance, plus:
A complete external health and safety function
For organisations requiring integrated health and safety management, regular oversight and ongoing support across their operations.
Construction, manufacturing, engineering, higher-risk operations and organisations without an internal health and safety department.
Priority response on the same working day
Everything in Managed Compliance, plus:
Not every organisation requires a retained service. Individual projects can be commissioned when you need support with a particular compliance issue, workplace risk or operational requirement. Every project is clearly scoped and quoted before work begins.
For organisations operating across several locations or requiring a wider level of support, we can create a tailored health and safety programme.
Full Comparison
| Support feature | Essential Compliance | Managed Compliance | Outsourced H&S Management |
|---|---|---|---|
| Support availability | Monday-Friday | Monday-Friday | Monday-Saturday |
| Target initial response | Within two working days | By the end of the next working day | Priority same-working-day response |
| Competent H&S support | Access to advice | Appointed competent adviser | External H&S function |
| Policy and compliance reviews | Annual review | Quarterly reviews and updates | Ongoing management |
| Workplace inspections | Annual inspection | Planned inspection programme | Regular managed programme |
| Risk assessments and procedures | Preferential client rate | Priority documents prepared or reviewed when requested | Proactively planned and maintained |
| Contractor and RAMS support | Available separately | Vetting and RAMS review when requested | Contractor onboarding, RAMS coordination and monitoring included |
| Incident support | Initial advice | Follow-up and corrective-action support | Investigation coordination and action tracking |
| Management reporting | Annual action plan | Compliance and action updates | Performance reporting and management reviews |
| Additional work | Preferential client rate | Preferential client rate | Priority preferential client rate |
The Details
Choose between a discounted 12-month agreement and a higher-rate rolling monthly arrangement. Rolling monthly services can be cancelled with 14 days' written notice. Fixed-term services are reviewed before renewal to ensure the package continues to meet your organisation's needs.
Onboarding normally begins within five working days of the agreement being signed, including confirming the main contact, collecting existing documentation and agreeing initial priorities. The first inspection or site visit is normally scheduled within ten working days, subject to location, availability and urgency.
We do not provide arbitrary quantities of templates or generic documents. Your service concentrates on the policies, risk controls, working arrangements and priorities that your organisation genuinely needs.
Your proposal sets out the included services, planned visits, responsibilities and response arrangements. Any substantial work outside the agreed scope will be discussed and quoted before it is carried out. Retained clients receive preferential hourly or daily rates for additional services.
Mileage is included for scheduled package visits within 20 miles of our Bulkington base. Additional mileage, subsistence, travel costs and accommodation outside this area will be agreed and quoted in advance. Routine visits are booked at mutually convenient times.
Contractor management support can include competence checks, insurance and certification reviews, contractor questionnaires, induction arrangements, RAMS reviews, permit-to-work processes and performance monitoring. Our RAMS review provides professional feedback on whether the submitted arrangements appear suitable for the planned activities and known site conditions. The contractor remains responsible for planning, managing and carrying out its work safely, a RAMS review does not transfer the contractor's legal duties to Essential Safety Management or the client.
Common Questions
The appropriate package will depend on your organisation's size, sector, risk profile, locations, existing arrangements and level of internal health and safety resource. We will discuss these factors during the initial consultation and recommend the most suitable level of support.
One conversation is all it takes to understand where your business stands - and what it would take to get fully compliant.
Book a Free Consultation